Exchanges and Returns Policy

Exchanges and Returns Policy

We aim to ensure your satisfaction with every purchase. If you are not completely satisfied, you can request an exchange or return by following the guidelines below:

Eligibility for Exchanges and Returns

1. Timeframe: Requests must be made within 30 days of receiving your order.
2. Condition: Items must be in their original condition, unused, and with all tags attached.
3. Non-Returnable Items: For hygienic reasons, certain products like underwear or intimate items cannot be returned unless defective.

How to Request an Exchange or Return

1. Contact our Customer Service at [Your Contact Info] with your order number and reason for the request.
2. Await our confirmation and detailed instructions for sending the item back.
3. Ship the item using a secure method, and provide us with a tracking number if possible.

Refund Process

• Refunds will be issued to the original payment method within 7–10 business days after receiving and inspecting the returned item.
• Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

Exchanges

If you wish to exchange your item for a different size, color, or product, please specify this during your request. We will process the exchange based on availability.

For any further assistance, feel free to contact our support team at .